Reinventing the travel experience with CX-led digital transformation (white paper)
What does the future hold for travel? How might emerging technology like voice tech or smart rooms complement traditional travel basics? Our new white paper examines how brands can stay relevant pre-, during and after a trip.
New travel trends are redefining what customers expect from the big travel brands. Our brand new white paper features exclusive commentary from HotelTonight, Carlson Wagonlit Travel, Sandeman's New Europe Tours and Turkish Airlines on the opportunities presented by the connected traveller. Drawing on our recent consumer survey findings, we explore the strategies for travel brands to stay connected – and valued – before, during and after a trip.